Privacy Policy
At Camper & Nicholsons, we're committed to protecting and respecting your privacy. This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you're happy with any changes. By using our website, you're agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to cni@camperandnicholsons.com or by writing to Camper & Nicholsons, Rue Kléberg 14, 1201 Geneva, Alternatively, you can telephone +41 22 810 82 00.
1. Introduction
We are committed to safeguarding your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit our website or engage with our yacht brokerage, charter, management, and related services.
By using our website, you agree to the terms of this Policy. We may update this Policy periodically, so we encourage you to review it from time to time.
Questions about this Policy may be sent to:
Email: dpo@camperandnicholsons.com
Address: Camper & Nicholsons, Rue Kléberg 14, 1201 Geneva
Telephone: +41 22 810 82 00
By using our website, you agree to the terms of this Policy. We may update this Policy periodically, so we encourage you to review it from time to time.
Questions about this Policy may be sent to:
Email: dpo@camperandnicholsons.com
Address: Camper & Nicholsons, Rue Kléberg 14, 1201 Geneva
Telephone: +41 22 810 82 00
2. Who We Are
Camper & Nicholsons International SA Ltd and its group of companies (“C&N”) is a global leader in luxury yachting, specialising in yacht sales, purchases, charters, management, marketing, owners services and new‑build advisory. With origins dating back to 1782, our company combines deep industry expertise with a passion for the sea, offering clients tailored guidance and world‑class service across all areas of yachting.
3. How We Collect Personal Information
We collect personal data in several ways, including when you:
We also collect certain technical data automatically through cookies and analytics tools (see our Cookie Policy)
- Visit or browse our website;
- Submit an enquiry or contact form;
- Register for an account or subscribe to newsletters;
- Request information about a yacht or service;
- Interact with us by phone, email, or in person.
We also collect certain technical data automatically through cookies and analytics tools (see our Cookie Policy)
4. Types of Personal Information We Collect
Depending on your interaction with us, we may collect:
- Name, title, and contact details;
- Postal address and country of residence;
- Email address and telephone number;
- Preferred language and currency;
- Communication preferences;
- IP address, browser type, and website usage data;
- Information submitted through forms or enquiries;
- Itineraries preferences;
- Any other additional details that might be required for your next service.
5. How We Use Your Information
We process personal data in accordance with GDPR and other applicable laws. We may use your information to:
We retain personal data only for as long as necessary for the purposes described or as required by law.
- Provide the services or information you request;
- Respond to enquiries and manage ongoing communications;
- Process transactions and fulfil contractual obligations;
- Send newsletters, updates, offers, or event information;
- Improve our website, services, and user experience;
- Comply with legal and regulatory obligations;
- Prevent fraud, enhance security, and manage risk.
We retain personal data only for as long as necessary for the purposes described or as required by law.
6. Legal Bases for Processing (GDPR)
Where GDPR applies, we process personal data on one or more of the following bases:
- Consent
When you opt in to receive marketing communications; - Contractual necessity
To provide services you request; - Legitimate interests
Such as improving our services or responding to enquiries; - Legal obligations
Compliance with applicable laws and regulations.
7. Sharing Your Information
We do not sell or rent your personal data.We may share information with:
All third‑party processors are contractually required to protect your data and may not use it for their own marketing purposes.
- Trusted third‑party service providers acting on our behalf (e.g., IT, hosting, mailing services);
- Professional advisers or yacht‑related partners when necessary to fulfil your request or improve your yachting experience;
- Regulatory authorities where required by law.
All third‑party processors are contractually required to protect your data and may not use it for their own marketing purposes.
8. Your Marketing Choices
You may choose whether to receive marketing communications from us.
We will not send marketing emails, SMS messages, or calls if you ask us not to.You may update your preferences or withdraw consent at any time by contacting:
Email: cni@camperandnicholsons.com
Telephone: +41 22 810 82 00
We will not send marketing emails, SMS messages, or calls if you ask us not to.You may update your preferences or withdraw consent at any time by contacting:
Email: cni@camperandnicholsons.com
Telephone: +41 22 810 82 00
9. Accessing and Updating Your Information
You may request access to the personal data we hold about you, as well as request corrections to inaccurate or outdated information. Under GDPR, you may also have the right to:
Requests may be submitted to our Data Protection Officer at dpo@camperandnicholsons.com.
- Request deletion of your data;
- Restrict or object to processing;
- Request data portability;
- Withdraw consent at any time.
Requests may be submitted to our Data Protection Officer at dpo@camperandnicholsons.com.
10. Subject Access Requests
We are committed to responding to valid subject access requests in accordance with GDPR.
To process your request, we may require:
We will respond within the statutory timeframe (normally one month).Certain information may be withheld where exemptions apply, such as:
Requests may be submitted to our Data Protection Officer at dpo@camperandnicholsons.com
To process your request, we may require:
- A clear written request;
- Proof of identity (e.g., passport, driving licence, recent utility bill).
We will respond within the statutory timeframe (normally one month).Certain information may be withheld where exemptions apply, such as:
- Data relating to crime prevention;
- Legal professional privilege;
- Personal data of third parties without their consent.
Requests may be submitted to our Data Protection Officer at dpo@camperandnicholsons.com
11. Security Measures
We take appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.
Sensitive information (e.g., payment details) is encrypted.
While we strive to protect your data, transmission over the internet is never completely secure, and you provide information at your own risk.
If you have a password for any part of our website, you are responsible for keeping it confidential.
Sensitive information (e.g., payment details) is encrypted.
While we strive to protect your data, transmission over the internet is never completely secure, and you provide information at your own risk.
If you have a password for any part of our website, you are responsible for keeping it confidential.
12. Profiling
We may analyse personal data to better understand your preferences and provide relevant communications.
We may also use data to detect and prevent fraud or credit risk.
We may also use data to detect and prevent fraud or credit risk.
13. Cookies
Our website uses cookies to enhance functionality and analyse usage.
For full details, please refer to our Cookie Policy.
For full details, please refer to our Cookie Policy.
14. Links to Other Websites
Our website may contain links to third‑party sites.
We are not responsible for their privacy practices and encourage you to review their policies.
If you access our site via a third‑party link, their privacy terms may also apply.
We are not responsible for their privacy practices and encourage you to review their policies.
If you access our site via a third‑party link, their privacy terms may also apply.
15. Children Under 16
We do not knowingly collect personal data from individuals under 16. If you are under 16, please obtain permission from a parent or guardian before providing personal information.
16. International Data Transfers
Your personal data may be transferred to and stored in countries outside the European Economic Area (EEA).
Where such transfers occur, we implement appropriate safeguards, such as:
Our primary database is primary located in Europe, processed where our activity may be based, with encrypted backups stored in European Union.
Where such transfers occur, we implement appropriate safeguards, such as:
- Standard Contractual Clauses
- Adequacy decisions;
- Secure hosting arrangements.
Our primary database is primary located in Europe, processed where our activity may be based, with encrypted backups stored in European Union.
17. Forms That Collect Personal Data
We collect personal data through various forms, including:
Data submitted through these forms is stored securely and used solely for the purpose for which it was provided.
- Account Registration (name, contact details, preferences, password)
- General and Office Contact Forms (contact details, interests, message)
- Staff Contact Forms
- Yacht Enquiry Forms
Data submitted through these forms is stored securely and used solely for the purpose for which it was provided.
18. Links to This Website
Links to our website must not be misleading and must clearly identify Camper & Nicholsons as the destination.
We reserve the right to prohibit linking at our discretion.
We reserve the right to prohibit linking at our discretion.
19. Intellectual Property
All content, including any pictures or videos, on this website is protected by copyright and related rights.
Reproduction is permitted only for personal use and may not be shared or incorporated into other works without prior written consent.
Reproduction is permitted only for personal use and may not be shared or incorporated into other works without prior written consent.
20. Trademarks
C&N trademarks are used under licence and may not be reproduced without permission.
Other trademarks appearing on the site belong to their respective owners.
Other trademarks appearing on the site belong to their respective owners.
21. Disputes
We process personal data in accordance with applicable data‑protection legislation, including:
These laws govern how we collect, use, store, and protect personal information. The terms governing your use of this website — including any contractual or non‑contractual disputes arising from such use — are subject to the laws of England and Wales.
The courts of England and Wales have non‑exclusive jurisdiction over such matters.
- The EU General Data Protection Regulation (GDPR), where we process the personal data of individuals located in the European Economic Area (EEA)
- The UK GDPR and the UK Data Protection Act 2018, where we process the personal data of individuals in the United Kingdom
These laws govern how we collect, use, store, and protect personal information. The terms governing your use of this website — including any contractual or non‑contractual disputes arising from such use — are subject to the laws of England and Wales.
The courts of England and Wales have non‑exclusive jurisdiction over such matters.
22. Review of This Policy
We review this Policy regularly to ensure compliance with legal requirements and best practices.
