Camper & Nicholsons CEO Paolo Casani to speak at the Yacht Club de Monaco

Camper & Nicholsons
28th May 2021

On Tuesday, June 1st, Camper & Nicholsons CEO Paolo Casani joins fellow C-suite executives from UBS Monaco, Pleion Monaco, and Wealth-X, among others, at the Yacht Club de Monaco to participate in a morning dedicated to the Customer Journey of the UHNWI. The event is organized by Cluster Yachting Monaco and the International University of Monaco.

Mr Casani will be joining Eva Orsi, President of Tankoa Yachts, and Matteo Atti, Group EVP of Marketing at Vista Global, in a round table on the Challenges of Managing UHNWI Customer Expectations, to be moderated by Espen Oeino.

Other subjects to be discussed include How to Manage Expectations of Wealthy Families and How to Turn a Customer into a Fan. Data analysts Wealth-X will also share findings from their latest Billionaire Census. Boat International Editor-in-Chief Stewart Campbell will present an introduction to the topic of the day: The UHNWI Customer Journey.

The event will be streamed live via Zoom from 9 am CET. Spaces for the webinar are limited. Please register in advance to reserve your place here: Zoom Registration

Agenda
 

08h45 Welcome coffee

09h00 Opening
Welcome speech
Dr. Jean-Philippe MULLER, General Director of International University of Monaco
Bernard d’Alessandri, Président du Cluster Yachting Monaco
Presentation of Cluster Yachting Monaco’s 2021 activities: Edouard Mousny, Vice-President, Cluster Yachting Monaco

09h20 Introduction to the topic of the day: The UHNWI customer journey
Stewart Campbell, Editor-in-Chief, BOAT International

09h30 Presentation of recent findings on the subject of the UHNWI customer journey
Prof. Dr. Phil Klaus, Dr. Annalisa Tarquini-Poli (International University of Monaco)

10h00 Challenges of managing UHNWI customer expectations
First round table – moderated by Espen Oeino
Matteo Atti, Group EVP of Marketing at Vista Global
Paolo Casani, CEO - Camper & Nicholsons
Eva Orsi, President – Tankoa Yachts

10h30 Coffee Break

10h50 Presentation of the latest results of the Wealth-X Billionaire Census
Manuel Bianchi, Managing Director, Global Head of Sales, Wealth-X

11h20 How to manage expectations of Wealthy Families
Second round table – moderated by Manuel Bianchi
Alejandro Velez, Country Head UBS Monaco
Xavier Midorg, CEO Pleion Monaco

11h50 How to turn a customer into a fan
Laurent Lecamp, Managing Director Watch Division at Montblanc (TBC)

12h10 Conclusions
Bernard d’Alessandri, President of Cluster Yachting Monaco
Edouard Mousny and Espen Oeino, Vice-Presidents, Cluster Yachting Monaco

12h30 Lunch